MyRecovery & Health
Our myRecovery & Health team brings together Early Intervention (myRecovery program), Claims, and Workplace Recovery & Health services. We work collaboratively to support employees throughout their recovery and return-to-work journey following a work-related injury or illness.
Australia Post Group is self-insured under the Safety, Rehabilitation and Compensation Act 1988 (SRC Act). As a licensed self-insurer, we are authorised to manage workers’ compensation claims and deliver workplace recovery services for our employees.
Contact us
If you would like to get in touch with the myRecovery & Health team, please use the details below:
Claims enquiries (including lodgement of workers’ compensation claims)
Contact our myRecovery & Health team on 1300 783 066.
Feedback & complaints
We are committed to continuous improvement. For any feedback or complaints, please send your feedback/complaint to our Operations & Licensing team via email on LCR@auspost.com.au.
Audit reporting
As part of our obligations as a self-insurance licensee, Australia Post, StarTrack Express, and StarTrack Retail are required to inform employees about the outcomes of claims and rehabilitation management system audits.