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  • New Australian passport

    Apply for a new Australian passport at a participating Post Office.

    Apply for a passport

  • Australian passport renewal

    If eligible, you can renew your Australian passport at a participating Post Office.

    Renew your passport

  • ID and passport photos

    Get your passport photos or identity photos taken at a participating Post Office.

    Organise an ID photo

  • Urgent passport applications

    Read information about applying for an urgent passport. Choose from 2-day or 5-day processing. 

    Find out more

  • Passport delivery times

    Allow a minimum of 6 weeks to receive a passport, which includes processing and delivery by Registered Post.

    View passport delivery times

  • Child passports

    View information on child applications, including parental responsibility and consent.

    Find out more

You don’t need an appointment for a passport application, just visit a participating Post Office during operating hours. Check our peak times and closing hours.

If you’re aged 16 and over, you must apply for a 10-year passport. For children under 16, a 5-year passport is required. Adults aged 75 and over can choose to apply for a 5-year passport instead. 

  1. Complete the online form or pick up an application form at a participating Post Office.
  2. Get your passport photos taken and get them signed by a referee or guarantor.
  3. Lodge your application at a participating Post Office.
  4. Pay your passport application fee. We accept payments by cash, MasterCard, Visa, AMEX or EFTPOS. This fee is a non-refundable administration fee. Passport fees are set by the Australian Passport Office and are subject to change.

For detailed information about Australian passports and application requirements visit the Australian Passport Office.

You don’t need an appointment for a passport renewal application, just visit a participating Post Office during operating hours. Check our peak times and closing hours.

If you’re aged 16 and over,  you must apply for a 10-year passport. Adults aged 75 and over can choose to apply for a 5-year passport instead.

  1. Complete the online form provided by the government website. Renewal forms are not available at Post Offices.
  2. Get your passport photos taken at a participating Post Office.
  3. Lodge your passport renewal application at a participating Post Office.
  4. Pay your passport application fee. We accept payments by cash, MasterCard, Visa, AMEX or EFTPOS. This fee is a non-refundable administration fee. Passport fees are set by the Australian Passport Office and are subject to change.

For detailed information about Australian passports and application requirements visit the Australian Passport Office.

Passport bookings are no longer available

We no longer offer appointments for passport applications, passport photos or identity photos. Walk-in service is available at participating Post Offices during operating hours. Check our peak times and closing hours.

 

Australian passport application tips

A step-by-step guide to obtaining an Australian passport, including eligibility, photo requirements, identity documents, child passport applications and lodgement. 

  • Read the guide now

Frequently asked questions

For a new Australian passport

To renew your Australian passport

Please refer to the Australian Passport Office website for all passport application fees.

If you're applying for a new Australian passport you need your passport photos taken before you lodge your application. This is so a guarantor/referee can sign the back of one of your photos.

If you're renewing your adult passport, or using the online passport application form, we can take your photos when you lodge your application, as they don’t need to be signed.

If you haven't received your digital copy of your ID photos, you should:

  • check that the email address printed on the physical photos you received is correct
  • check your email 'junk' or 'spam' folder.

If you still haven't received your digital photos, take your receipt and printed photos back to the same Post Office within 14 days of purchase, and we'll take your photos again and email them to you at no cost.

No, you don’t need an appointment to apply for or renew a passport. Just visit any participating Post Office during operating hours.

Some passport applications can be lodged directly with the Australian Passport Office. Visit their website to learn if this option is available.