● Australia Post's General Terms and Conditions (PDF 1.1MB) (made pursuant to section 32(1)(b) of the Australian Postal Corporation Act 1989)
● Pricing Rates Determination (PDF 980kB) (as at 17 July 2025)
● Compensation for lost or damaged items
● Dangerous and prohibited items
● Chain of Responsibility
● MyPost Account Terms of Use (PDF 160kB)
● MyPost (Consumer) Deliveries Terms of Use (PDF 396kB)
● MyPost Systems Terms and Conditions
● API Licence Terms and Conditions (PDF 90kB)
● Australia Post Collectables and Collecting Community Terms and Conditions (PDF 153kB)
● Australia Post Website Terms and Conditions
● Campaign Targeter Terms and Conditions (PDF 186kB)
● Digital ID Terms of Use (854kb)
● Australia Post Everyday Mastercard® Terms and Conditions
● Australia Post Gift Card by Mastercard® Terms and Conditions
● Australia Post Travel Platinum Mastercard® Terms and Conditions
● Car and Home Insurance policy documents
● Foreign exchange services (Travelex) Terms and Conditions (PDF 292kB)
● Post Billpay Terms and Conditions (PDF 355kB)
● Travel Insurance Product Disclosure Statement and Financial Services Guide (PDF 696kB)
● Local Pickup and Delivery Service Terms of Use (315kB)
● StarTrack Express Terms and Conditions