Get smarter tracking and alerts your way
Track your parcel wherever you are and choose how you stay informed with trusted notifications via app, email or SMS.
More than just tracking, it's your personalised delivery service
MyPost is a personal account that gives you easier access to secure, flexible delivery options and handy features that help control how you receive your parcels.
Track and manage your parcels
Track1 and view all your parcels in one place, check their delivery status and get trusted notifications via the AusPost app, SMS, or email.
Choose flexible delivery options
Easily redirect2 your parcels to a convenient location, choose a safe place3 for delivery, or select from our free collection points.4
Use one login for multiple services
Use your MyPost login to access other services including mail redirection, the AusPost app, MyPost Business, the Online Shop and a MyPost Concession card (if you’re eligible).
Easy-to-use features tailored to you
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Select your delivery preferences
Re-route parcels in transit or choose a safe place3 for delivery and receive photo proof when it’s arrived. You can also nickname your parcels for easy identification.
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Send and return your parcels faster
Create a send or return label online, print it at home or at your local post office, then drop your parcel at a convenient location and track it in real time.
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Redirect your mail anywhere, anytime
Easily forward letters and parcels to your new address wherever you are. Manage, extend or update your redirection in MyPost.
How to log in to your MyPost account
Use the AusPost app to access your MyPost account on the go and enjoy all the services above designed for convenience on your smart devices.
Spend $50+ over 4 weeks on parcels?
Get started with MyPost Business for better savings - simply log in with your existing MyPost login. With smart sending tools, no eligibility criteria, and free sign-up, you could save up to 40% on domestic postage and 35% on international postage.
Frequently asked questions
1 Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service.
2 Our redirect a parcel in transit service is only available for parcels in transit that have been addressed to a street address, and when the sender has included your registered email address or mobile number. Redirecting your parcel in transit may be unavailable for a few reasons including: the sender has provided your residential or postal address but not your email or mobile number; the sender has opted out of allowing redirect requests; it was originally addressed to a Parcel Locker, Post Office or PO Box; our tracking system doesn’t have the information to support redirecting; or it’s too late to request redirecting as it's on board for delivery.
If your parcel is ineligible to be redirected, it will be delivered to the original address, and you’ll be notified that your request was unsuccessful.
Changing your delivery address may result in a delay in delivery, depending on the location.
3 Terms and conditions apply. The option to have parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include registered email address, mobile number, or other details that allow us to match the parcel to the receiver’s MyPost account. Learn more about having your parcel left in a safe place.
4 Terms, conditions and collection time limits apply. You have 48 hours to collect your parcel from a Parcel Locker, 10 business days to collect from a participating Parcel Collect (Post Office) location, and 30 days from a PO Box. Size limits apply. View full terms and conditions.