Queensland Police Service
Apply online via the Queensland Police Service.
Western Australia Police Force
Apply online via the Western Australia Police Force.
Essential information
Your police check certificate (also known as a criminal history check, police clearance or criminal record check) contains a list of disclosable court outcomes and pending charges from all Australian police jurisdictions, including traffic and non-police prosecuted matters.
It is valid and can be used in:
- Australian Capital Territory (ACT)
- New South Wales (NSW)
- Northern Territory (NT)
- Queensland (QLD)
- South Australia (SA)
- Tasmania (TAS)
- Victoria (VIC)
- Western Australia (WA)
For more information, visit the Western Australia Police Force website or the Queensland Police Service website.
ID documents needed for your police check
To apply for a police check through a State Police agency, you’ll need 100 points of identification. The links below show you which ID documents you can use. Please note that online applications may have a shorter list of acceptable ID documents.
View acceptable ID documents for the Western Australia Police Force.
View acceptable ID documents for the Queensland Police Service.
Change of name
If the name you use to apply for a police check is different to the name on any of your identity documents, you must show proof of a name change when lodging your application. Documents accepted as proof of a name change are:
- A marriage certificate or extract (issued by the Registrar of Births, Deaths and Marriages)
- A certificate of registration of name change
- Birth Certificate issued by the Registrar of Birth Death and Marriages showing both the birth name and the changed name/s.
These documents must be originals, not copies.
Frequently asked questions
National Police Check applications can be made through the Queensland Police Service and Western Australia Police Force, regardless of your location across Australia. These organisations use the Australia Post platform and Post Office network to facilitate their National Police Check service.
A full list of National Police Check and background screening services accredited bodies can be found on the Australian Criminal Intelligence Commission website.
If you have completed or need information about a Queensland Police Service National Police Check, email PIC.certificates@police.qld.gov.au.
If you have completed or need information about a Western Australia Police Force National Police Check, please call (08) 6229 5900 or email npc@police.wa.gov.au.
It is your responsibility to ensure that you submit only one application. Once an application is submitted, it cannot be revised or refunded.
More FAQs
Yes. Just enter your details for each ID type as they appear on the ID type you are trying to identify yourself against.
You can check that your Australian tertiary student photo ID card is valid by searching for your institution’s name via the Tertiary Education Quality and Standards Agency (TEQSA) national register.
If your institution isn’t registered, you’ll need to select a different identity document.
No. Once the police check has been initiated we’re not able to provide a refund.
That's okay, just enter your details for each ID type as they appear on the ID type you are trying to identify yourself against.
If you’ve lost or misplaced your certificate and/or deleted the email that was sent to you, get in touch with our customer contact centre on 13 76 78. Simply request a police check result and we’ll resend it to your email address.
You’ll find a link to your results in the email you receive. Click on the link and a security code will be sent to your mobile phone. Once you enter the code on the webpage, your police check result will be available to download and view.
Please note: Your Australia Post police check will be removed from our secure electronic storage after 12 months. After this time, we will not be able to retrieve your police check result.