Optional extras
Choose from optional extras when sending parcels in Australia, including Extra Cover, Signature on Delivery and Email Track Advice.
Sending a parcel
When sending a parcel within Australia, you choose the delivery speed. Your postage is then calculated by the weight or size of your parcel, the packaging and the destination.
Delivery speeds
Parcel Post
Our regular parcel shipping service that covers all addresses within Australia.
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Generally takes 2–6 business days1
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Up to $100 of compensation4
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Tracking5
Express Post
Our fastest delivery option that covers all addresses within Australia.
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Generally takes 1–3 business days2
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Up to $100 of compensation4
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Tracking5
Weight and packaging
5kg and under using our flat rate packaging
Flat rate postage is based on size, rather than weight.
5kg and under using other packaging
Postage is based on the weight or cubic weight (whichever is greater3), and the destination.
Sending a parcel over 5kg up to 22kg
Postage is based on the weight or cubic weight (whichever is greater3), and the destination.
Additional resources
See our range of useful resources, information and tips to help you send and package your items.
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Parcel Lockers sendSend or return a parcel with a free, easy-to-use 24/7 Parcel Locker whenever it suits you. Choose from 800+ handy locations.
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Lost or late itemsIf your delivery is taking longer than expected or you’re concerned it’s lost, you can submit an enquiry. -
Online postage labelsPay for and print your parcel postage labels online with a MyPost account. -
Packaging tipsTips and tricks to help you pack your items safely, including hints around fragile, perishable and sharp items.
Calculate the cost and time to send your item
Estimate postage costs and delivery times with our online calculator. First select Australia or Overseas, then choose Parcels or Letters. If you need more assistance, visit your nearest Post Office.
Frequently asked questions
1 Our regular parcel service delivers in an estimated 2+ business days. Delivery times will vary depending on lodgement and destination points. View delivery speeds and coverage for sending within Australia.
2 Next business day delivery is only available within the Express Post next business day delivery network. The national next business day delivery network operates between capital cities (excluding Darwin; and for Perth, delivery into the CBD only) and some major centres. Express eParcel is not covered in the Express Post guarantee.
3 For parcels where you use your own packaging or any other packaging, which is not eligible for the national flat rates for postage based on size, Australia Post will assess charges according to the actual weight or cubic weight equivalent of the parcel, whichever is greater. Learn more about cubing on page 5 of our Domestic parcels guide (PDF 443kB).
4 Parcel Post and Express Post comes with up to $100 compensation included. Additional charges for Extra Cover apply. Extra Cover provides you with cover for the specified value of your item (up to $5,000 or part thereof) if your item is lost or damaged while being carried by Australia Post. Visit optional extras for more information. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.
5 Track events will vary depending on how your item is lodged and delivered. For details visit our tracking service.