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Our peak performance highlights
Uncover the top trends, categories and behaviours that shaped how Australians shopped during peak season 2025.
Businesses that nailed peak and what's next for them
Hear from businesses that navigated peak successfully with Australia Post:
Build at speed with LSKD
Read transcript
Video: Man sitting in his workspace overlayed with text ‘Go Bigger in 2026 with LSKD’, footage of the warehouse and product.
Audio: Let’s do it.
LSKD is an Australian functional sports brand with a mission to inspire our community to be 1% better every day. We started right here in Logan as a wholesaler in action sports, and now we’ve grown to 29 stores and a global e‑commerce brand.
Video: Text overlay of footage ‘What big plans for 2026?’
Audio: Our big plan for 2026 is to continue expanding our e‑commerce capability through better communication, better tracking, and better delivery choices for our community. At the same time, we’ll keep growing our presence in global markets.
Video: Text overlay of footage ‘What exciting eCommerce trends do you want to jump on in 2026?’
Audio: There’s a really exciting movement happening in eCommerce around reCommerce—repurposing worn or older products to reduce environmental impact. It’s another way we can reduce our footprint and give our products a second life.
Video: Text overlay of footage ‘How important will speedy delivery be for the LSKD community in 2026?’
Audio: For our community, speedy delivery isn’t just important; it’s expected. When I order something, I want it fast—and our community feels the same.
Video: Text overlay of footage ‘Will Parcel Locker usage increase for LSKD in 2026?’
Audio: Parcel locker usage is already increasing, and we expect that to continue. As cities become bigger and denser, services like that will simply become a necessity.
Video: Text overlay of footage ‘Any advice for eCommerce business starting up in 2026?’
Audio: In e‑commerce, you have to listen to your community and your team. They’re the ones who will move your business forward.(Off‑camera)
“I’ve got booty shorts on, man. I don’t think it’s going to look corporate at all.”
Video: Man sitting on stool and laughing to camera. Text overlay of footage ‘Supporting businesses big and small’.
Big moves, big style with FactoryX
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Video: Blonde woman in her workspace with text ‘Go Bigger in 2026 with FactoryX’, footage of the warehouse and product.
Audio: Like the jazz hands?Hey, I'm Nicole from Factory X Retail Group, and I'm an Art Director for Gorman.
Video: Text overlay of footage ‘What big plans do you have in eCommerce for 2026?’
Audio: In 2026, we’ll be working in a more personal, local, and smarter way with our targeting. One of the big changes we want to make is shifting away from duplicated content across markets. Instead, we’ll be investing in more personalised campaigns. We’re also optimising fulfilment and logistics to align with international market expectations.
Video: Text overlay of footage ‘What big international eCommerce trends are you jumping on in 2026?’
Audio: We want to deliver a localised shopping experience—on a global scale. That includes customizing our websites with local currency and language.Can I say something in another language?
Ciao.
Video: Text overlay of footage ‘How important will speedy delivery be for your shoppers in 2026?’
Audio: Look, it’s no surprise: speed is everything. People are expecting faster and faster deliveries. So we’re working with Australia Post to provide Metro‑to‑Metro services directly from our distribution centre this year.
Video: Text overlay of footage ‘Any advice for eCommerce business starting up in 2026?’
Audio: Start by building great relationships with your partners and suppliers, and find and utilise services that you can tailor to your business—just like we’ve done with Australia Post. Yes.
Video: Blonde woman laughing to camera in her workspace. Text overlay of footage ‘Supporting businesses big and small’.
Scale new heights with Orbitkey
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Video: Man sitting in his workspace with his dog in frame, overlayed with text ‘Go Bigger in 2026 with Orbitkey’.
Audio:
Evie, I’ve got to start. Okay, just go back. This might have to be part of it.
Welcome to Orbitkey. We’re a Melbourne‑based, design‑led business creating clever accessories that help you stay organised—across work, travel, everyday carry, and beyond.
Video: Text overlay of footage ‘What big plans do you have in eCommerce for 2026?’
Audio: What’s really exciting heading into 2026, especially after a year where we saw 60% growth in e‑commerce, is welcoming our customers back for repeat purchases so they can discover the next product they’ll really love.
Video: Text overlay of footage ‘How much bigger do you think eCommerce can get for Orbitkey in 2026?’
Audio: Being based in Australia, it’s amazing that we’ve built such a strong community here—but it’s easy to forget how big the rest of the world is. There’s so much opportunity across the pond, and we’re grateful to have a growing number of followers and customers overseas.
Video: Text overlay of footage ‘What has Orbitkey’s growth journey looked like?’
Audio: I still remember when we first started Orbitkey. We’d go to AusPost and buy those prepaid satchels in bundles of ten. And now, as a much more established brand, we have our own account manager. It’s great to feel supported throughout this entire journey.
Video: Text overlay of footage ‘How important will speedy delivery be for your shoppers in 2026?’
Audio: I think speed is essential in a mature e‑commerce environment like Australia. Customers expect fast delivery. And for a premium product like ours, working with AusPost to offer express shipping really completes the customer experience. How did we go? Was that good?
Video: Man still sitting in his workspace but now cuddling and talking to his dog Evie. Text overlay of footage ‘Supporting businesses big and small’.
Convenient, fast and flexible - our services make every delivery a winner
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Offer 24/7 Parcel Lockers options
A simple, modern solution to streamline deliveries and returns - especially for customers who live in apartments.
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Trusted tracking with the AusPost app
Promote the app to your customers and reduce tracking enquiries, saving you time this peak.
Here’s how we supported your team to the finish line
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Peak performance, powered by people
We’ve added over 3,700 extra team members for peak, to help keep your parcels moving.
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The network you can trust – bigger than ever
New metro and regional facilities, plus automations to boost processing by 272,000 parcels per day.
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Delighting customers every day
No need to wait; we’re delivering on weekends in capital cities and select regional centres for peak.
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To help us perform at our peak – for you
Last year we delivered more than 102 million parcels at peak – and we’re ready to break new records.
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