From 3 March 2025 a fee will be introduced for non-conforming bulk mail lodgements. And from 1 July 2025 Clean Mail will no longer be available. Instead, customers will be able to lodge mail as PreSort Letters Unbarcoded.
| Service | Description | Minimum | Need sorting? |
|---|---|---|---|
Charity Mail | Small PreSort Letters at lower prices for approved charities | Minimum 300 barcoded items | Yes, trays for each sort plan number |
Domestic letter with tracking Imprint | An affordable way to send and track items. 1 | Minimum 10,000 items annually | Yes. Prepare in trays and labels as per service guide. |
| Full Rate Mail | Regular letters that aren't machine addressed, barcoded or sorted. | No | No |
Imprint / Metered | A postage paid imprint or postage meter is used to pay for postage to provide a lower cost than Full Rate Mail. | No | No |
PreSort Letters | Machine-addressed items that are barcoded and sorted. | Minimum 300 barcoded items | Yes, trays for each sort plan number |
Print Post | Addressed regular publications, such as magazines or newsletters. | Minimum 100 items | Yes, bundles or trays for each postcode |
Promo Post | Deliver PreSort letter articles that are promotional in nature. | Minimum 4000 barcoded items | Yes, trays for each plan number |
Reply Paid | A way for recipients to respond to your communication at no cost to them. | No | No |
Registered Post Imprint | Extra peace of mind with a signature on delivery. 2 | No | Yes, trays separately to other bulk mail |
Unaddressed Mail | Unaddressed items such as catalogues and leaflets to households in specific geographic areas at low cost. | Restricted to 1 suburb, town, postcode, round or channel (conditions apply) | Yes, trays for each delivery centre |
For most of our bulk mail services, customers can choose between two delivery speeds: Regular or Priority.
Please see the following delivery timetables:
Information on current issues affecting our network can be found on our service updates page.
Some of our services require you to sort your mail to benefit from the best possible postage discounts. We can help supply you with mail trays, sort plans and mail tray labels.
Barcoding is also a requirement for some bulk mail services. It helps us process it more efficiently - meaning cheaper postage rates for you. Find out more about barcoding.
| Sizes | Minimum size | Maximum size | Maximum thickness |
|---|---|---|---|
Small | 88 x 138mm3 | 130 x 240mm | 5mm |
Small Plus | 88 x 138mm3 | 162 x 240mm | 5mm |
Large | - | 260 x 360mm | 20mm |
1 The number of tracking scans will vary depending on how and where the envelope is lodged, processed and delivered. The envelope may receive a tracking scan: at a processing facility, if processed by automated mail processing equipment; or on delivery, where a tracking scan can be captured.
2 If the recipient is not home, the article will be taken to the nearest Post Office and a card will be left for the recipient to collect the article. If the address on the article is a PO Box number, a card will be left for the recipient to pick up and sign for the article at the nearest Post Office. A return address is a condition of lodgement for all Registered Post articles.
3 The minimum size also depends on the shape of the item and the ratio of its length to width. 90 x 145mm for Reply Paid. Refer to detailed product pages for more information.