<Add anchors>
Send your parcels with our regular delivery service
Our Parcel Post delivery service covers all addresses within Australia and automatically includes:
<Add icon cards>
<Add key benefits>
Parcel Post postage costs
Postage for prepaid satchels is based on size, not weight. These prices include packaging and postage for sending within Australia.
Extra small available from 1 August 2025 from Australia Post Online Shop or Post Offices.
Flat rate postage is based on size, not weight. These prices are for postage within Australia only and don’t include the price of packaging. Choose from mailing boxes, mailing tubes, tough bags and more.
Extra small available from 1 July 2025.
Use other packaging (yours or ours) and postage is based on the weight or cubic weight (whichever is greater4) and the destination. These prices are for postage within Australia only and don’t include the price of packaging.
Extra small available from 1 July 2025.
You can send up to 22kg, up to 105cm length, and up to 0.25 cubic meters within Australia.
Postage for parcels over 5kg up to 22kg is based on the weight or cubic weight (whichever is greater4) and the destination.
Calculate the cost and time to send your item
Use our online calculator to estimate the postage price and delivery time to send your letter or parcel within Australia or overseas. If you need more assistance, visit your local Post Office and talk to our friendly team.
Frequently asked questions
Domestic and outgoing international items
Whether you can track your item, and how much tracking information is available, depends on which service was used to send it.
View our tracking service for full details.
Track your item online now if you’ve used one of our trackable services.
Incoming international items
Whether or not tracking information is available for items sent to Australia from overseas depends on the postal or courier service used in the country the item is being sent from (fees may apply).
For more information on tracking an item you’re expecting from overseas, please contact the sender of the item and have them check with their delivery service.
Domestic
All of our domestic parcel services offer signature on delivery as an optional extra for an additional fee.
Simply ask for this option when posting your item over the counter at any Post Office or add it when creating a label through Click and Send.
If you’ve sent an item with signature on delivery and you’d like a copy of the signature once the parcel has been delivered, please contact us. (Please note, we can only provide this information to the sender of the item).
Visit optional extras (domestic) for more information.
Did you know? All domestic parcel services offer tracking which allows you to track your item online.
- Track your item now, or
- Visit our tracking service to see what stages in the delivery journey are captured for each service
International
When using our international delivery services, you can receive a signature on delivery with International Express, International Standard or Registered Post International.
How you pay for and post your parcel makes a difference to the amount of information we can give you.
Receipt with tracking number
You’ll get a receipt with a tracking number, or article ID, on it for all items sent with a tracked service if:
- you pay for and post your item over the counter at a Post Office, OR
- you pay for your item online using Click and Send
Tracking number
You’ll have a tracking number (but no posting receipt), if you purchased one of our prepaid satchels.
For these items, you’ll find the tracking number on the barcode.
Tracking scans
All parcels sent within Australia and parcels sent overseas that have been sent with a tracked service will receive scans along the way.
Acceptance scan
If your parcel is sent with a tracked service and it’s posted over the counter at a Post Office, you can ask for an acceptance scan when it’s lodged.
For both domestic and international parcels, the acceptance scan you’ll see will be ‘Received by Australia Post’
If you post your item in a street posting box, it won’t get this ‘accepted’ scan. The first scan you get will be further along the delivery journey.
It’s important to note that the number of scans captured for any item varies and depends on a number of factors.
Visit our tracking service to understand more about the tracking scans you might see for different products.
We have a range of Australia Post-branded packaging eligible for flat rate postage:
- Prepaid satchels
- Flat rate satchels
- Mailing boxes
- Padded mailers
- Tough bags
- Mailing tubes
Visit flat rate packaging on the Online Shop to see what's available.
Using other packaging? If you’re sending 5kg or under in Australia using other packaging, follow flat rate postage based on weight.
Sending over 5kg, or overseas? Your postage cost is based on the weight of your item, its destination and delivery speed. Use our online calculator to estimate your postage costs.
The expected delivery date – or range – takes into account any current delays and disruptions in our network.
It's a prediction based on our latest data for thousands of deliveries, just like this one.
For updates as your item moves through key checkpoints in the delivery journey, you can:
- sign up to MyPost for email and mobile notifications
- track your item online and subscribe to email updates at the bottom of the page
1 Our regular parcel service delivers in an estimated 2+ business days. Delivery times will vary depending on lodgement and destination points. View delivery speeds and coverage for sending within Australia.
2 Parcel Post and Express Post comes with up to $100 compensation included. Additional charges for Extra Cover apply. Extra Cover provides you with cover for the specified value of your item (up to $5,000 or part thereof) if your item is lost or damaged while being carried by Australia Post. Visit optional extras for more information. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.
3 Track events will vary depending on how your item is lodged and delivered. For details visit our tracking service.
4 For parcels where you use your own packaging or any other packaging, which is not eligible for the national flat rates for postage based on size, Australia Post will assess charges according to the actual weight or cubic weight equivalent of the parcel, whichever is greater. Learn more about cubing on page 5 of our Domestic parcels guide (PDF 443kB).