Mail delivery policy
We aim to provide a mail delivery service which is reasonably accessible to all Australians, wherever they reside or carry on business.
Calculate the cost and time to send your item
Estimate postage costs and delivery times with our online calculator. First select Australia or Overseas, then choose Parcels or Letters. If you need more assistance, visit your nearest Post Office.
Delivery speeds and coverage within Australia
Delivery times vary depending on the delivery speed you choose, and where you’re sending from, and where you’re sending to.
| Service | Delivery speed | Coverage |
|---|---|---|
| Parcel Post | Same state: 2-4 business days1 Interstate: 3-6 business days1 | Australia-wide |
| Express Post parcels and Express Post letters | Same state: 1-2+ business days2 Interstate: 1-3+ business days2 | Australia-wide |
| Regular letters | Same state: 3-5 business days1 Interstate: 4-7 business days1 | Australia-wide |
| Priority letters | Same state: Up to 3 business days1 Interstate: Up to 4 business days1 | Australia-wide |
Sending an item overseas?
Get estimated international delivery times and find out which countries are currently accepting deliveries.
Choose the right delivery service
To help you choose the appropriate delivery service and postage price for your item, use our online calculator, download our Post Charges Booklet or visit your local Post Office.
Express Post next business day delivery network postcodes
Express Post next business day delivery2 is only available within the Express Post next business day delivery network. Depending on where you are posting from, Express Post next business day delivery may be available to the below postcodes. To check eligibility, enter the postcodes you’re sending from and to in our Postage Calculator.
| City/State | Eligible postcodes |
|---|---|
| Canberra | 0200, 2600-2620, 2900-2914 |
| Sydney | 1000-1920, 2000-2234, 2555-2574, 2740-2786 |
| Melbourne | 3000-3207, 3340-3341, 3750, 3755-3757, 8001-8785 |
| Brisbane | 4000-4209, 9016-9464 |
| Gold Coast | 2484-2490, 4210-4275, 9726 |
| Adelaide | 5000-5174, 5800-5950 |
| Perth CBD3 | 6000-6005, 6800-6892 |
| Tasmania | 7000-7019, 7050-7053; 7055; 7248-7250, 7258, 7275-7300; 7315; 7320 |
Are you a business customer?
Ship parcels or mail letters to your customers, with our innovative sending solutions.
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Street posting boxes
With 10,000+ street posting boxes, we’re helping Australians across the country send letters and parcels.
<FAQ>
1 While we endeavour to meet this timetable, the actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of congestion in our delivery network at the relevant time. All delivery times are based on the number of business days items take to arrive following the day of posting. See delivery times for specific routes.
2 Next business day delivery is only available within the Express Post next business day delivery network. The national next business day delivery network operates between capital cities (excluding Darwin; and for Perth, delivery into the CBD only) and some major centres. Express eParcel is not covered in the Express Post guarantee.
3 Deliveries in Perth CBD only (Perth CBD not included for lodgements).
4 Devonport township only.