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Sending items to Reunion – new La Poste handling fees

From 1 March 2026, recipients in Reunion will be charged a Customs administrative fee of EUR2 by the Postal Operator of France, La Poste. This new fee, called a small parcel tax, applies to items valued over EUR45 sent by individuals to individuals, below EUR150 for B2B sending and above EUR22 for B2C sending.

Prohibitions

The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.

To check which items are considered dangerous and prohibited for sending from Australiadownload our Prohibited and Restricted item list and packaging guide (1.1MB).

  • All items prohibited by France
  • Antiques
  • Asbestos
  • Animals, living or dead
  • Batteries
  • Bullion and currency
  • Cash
  • Eggs for hatching
  • Fire extinguishers
  • Furs
  • Gambling devices
  • Hides and skins
  • Ivory
  • Pornography
  • Precious metals and stones
  • Sugarcane plants or parts.

Perfume is prohibited under International Express.

Batteries

All types of batteries and devices containing them (e.g. laptops, mobile phones, wireless headphones and equivalent, power banks, tablets, etc.) are prohibited from being sent via International Express.

Medications

All types of medications are prohibited from being sent via International Express:

  • Non doctor prescribed e.g. Panadol
  • Pharmacy only e.g. labelled with pharmacy and recipient name
  • Doctor prescribed e.g. asthma puffer, insulin tablets/needle, heart medications
  • Controlled/illegal e.g. Morphine, Methadone, Hemp Seed Oil, Cannabinoids

New La Poste handling fees for items entering Reunion

From 1 March 2026, the Postal Operator of France, La Poste, will charge a Customs administrative fee of EUR2 for all items valued below EUR150 for B2B and above EUR22 for B2C sent to Reunion.  

This fee, called a small parcel tax, will be charged per HS Code, so multiple items with the same HS code will only be charged once. 

Examples:

Scenario 1 - sending multiples of the same item within one parcel:  

  • An individual is sending a parcel containing three pairs of pants with the same HS code. The total small parcel fee for this parcel would be EUR2 and not EUR6 as the fee is only charged once.

Scenario 2 – sending different items within one parcel: 

  • An individual is sending two pairs of pants with the same HS code and one t-shirt with a different HS code. The total small parcel fee would be EUR4 as the fee is charged on the two different HS codes.

Tax collection for customers with an IOSS number 

Business contract customers and MyPost Business customers who are registered for the Import One-Stop Shop (IOSS) in France or using a marketplace with an IOSS in France can get the small parcel tax collected before their goods enter Reunion. To do this:

  • Include your IOSS number in the customs declaration when generating your shipment for Reunion (for example, when creating shipments in your online lodgement platform).
  • Enter the IOSS number into the ‘Senders Customs Reference’ field, or if not available in your platform, into the ‘Importer’s Reference Number’ field. Make sure you enter the number correctly to help reduce additional handling fees and delays for your customers in Reunion.

Please note: 

  • If your business is registered for IOSS in a different EU country, you will not be able to use IOSS to collect the customs fee in advance. 
  • If you do not provide an IOSS, La Poste will collect the small parcel tax from the recipient. 

Tax collection for customers without an IOSS number

For business contract and MyPost Business customers without an IOSS number in France, the small parcel tax will be collected from the recipient in Reunion.  

To minimise costs and delays for your recipient:

  • Provide a valid phone number and/or email address for the recipient; and 
  • Clearly indicate that the recipient pays the small parcel tax upon delivery. 

This will help La Poste to contact recipients for the payment upon delivery.

Import restrictions

If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.

We recommend you confirm import restrictions with local authorities before posting:

Refer to France. In addition to these restrictions:

  • Clocks and watches
  • Communications equipment
  • Drugs: prescription and non-prescription
  • Electronic games
  • Fabric and fabric samples
  • Films: promotional, training, 8mm, 16mm and 35mm
  • Measuring apparatus
  • Negatives including x-rays, films
  • Sports equipment
  • Telecommunications equipment
  • Televisions and equipment
  • Textile articles
  • Toys

EDN’s and export permits are required for:

  • Kangaroo skins
  • Crocodile skins
  • Emu oil
  • Fish oil
  • Bunker oil
  • Coal
  • Petroleum-based products
  • Tobacco and tobacco products
  • Any other alcohol including beer and spirits all volumes
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Okay to send? Send responsibly.

As the sender, it's your responsibility to make sure your items don't break any laws or rules – both within Australia and in the destination country.

Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. For the latest information, you should check the UPU prohibitions & restrictions (PDF 3.2MB) or contact the destination country's customs, postal trade or government authority.

It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending. If you're unsure, please contact the consulate office of the destination country.

Special documentation

In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.

Refer to France.

International Express

For International Express going to Reunion the sender and receiver details must be addressed with a valid street address in English. A Post Office Box address is not acceptable.

The sender is responsible for finding out if the destination country may impose duties, taxes, brokerage fees or any other fees that may be applied on the item that is being sent. Contact the consulate office of the country you are sending to or contact the Australia Post Customer Contact Centre on 13 76 78 for assistance.

International Express parcels may have delayed delivery to rural destinations. Parcels not delivered to Post Office Boxes or Poste Restante.

International Express letters available on a non-guaranteed basis.

For more information from the overseas carrier, check the Chronopost website.

Delivery locations & exclusions

Before sending to this destination, it’s worth noting a few more details about our international delivery services.

    • International Express (carried via the EMS network) - Parcels deliver to the places shown
      • Bellepierre
      • Bras Panon
      • Cilaos
      • Dzaoudzi, Mayotte
      • Entre Deux
      • Gillot
      • L’Etang Sale
      • La Bretagne
      • La Montagne
      • La Possession
      • La Saline
      • Le Butor
      • Le Chaudron
      • Le Port
      • Le Tampon
      • Les Avirons
      • Mamoudzou, Mayotte
      • Mayotte, Comoros
      • Moufia
      • Petite lle
      • Plaine Des Cafres
      • Riviere De Pluies
      • Salazie
      • St Andre
      • St Benoit
      • St Denis
      • St Francois
      • St Gilles
      • St Joseph
      • St Leu
      • St Louis
      • St Paul
      • St Philippe
      • St Pierre
      • Ste Anne
      • Ste Clotilde
      • Ste Marie
      • Ste Rose
      • Ste Suzanne
      • Trois Bassins

    International Express - Parcels has delayed delivery to rural destinations. International Express - Parcels does not deliver to a Post Office Box or Poste Restante.

    • International Express - Letters service available on a non-guaranteed basis

    For more information from the overseas carrier, check the Chronopost website.

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    Make sure it’s safe to send

    Some items are considered dangerous and unsuitable for sending from Australia, even if they’re not prohibited by the destination country.