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When you lodge a parcel, you’re handing it over for delivery. Find out more about the lodgement process. 

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Video: The Australia Post logo sits at the top of a red screen. A brunette woman sits under the text, "eCommerce Jargon Busters: Lodgement." She gestures smoothly with her hand.

Audio: Woman: Lodgement means like a fancy hotel, like...”I'm going to The Lodgement.”

Video: The woman reads from a card that has an Australia Post logo on the back. Later, the text she's reading is typed onto a red background.

Audio: Woman: When you lodge a parcel, you're handing it over for delivery. Lodgement can be done at a Post Office, your own location or a parcel facility, depending on the type of business and volume of deliveries.

Video: The woman nods.

Audio: Woman: I mean, I wouldn't have guessed that and that's super handy to know.

Video: Before a red background a microphone hovers over a stool. An Australia Post card lies on the stool. Text reads, “eCommerce Jargon Busters. [Jah-gawn bust-uhz] noun + plural noun.”

The Australia Post logo appears just above the stool. 

What does lodgement mean? 

Lodgement is when parcels are dropped off to us, or collected by us, ready for delivery. Sometimes we also refer to the process of providing us with parcel information via APIs as lodgment too.

The location where a lodgement takes place is called a lodgement point or lodgement facility. That could be a Post Office, your own location, or a parcel facility. 

What is the lodgement process? 

The lodgement process varies, depending on what your parcel is, the volume of deliveries, the type of business you work in and many other factors. 

Some lodgements are a quick drop-off to your local Post Office, while some are more complex – for example, lodging dangerous goods or pallets.  

How long does lodgement take? 

The lodgement of parcels is quick and easy when the parcels are correctly packaged and labelled. 

What happens after lodgement? 

After you’ve lodged your parcel, it will be delivered. If you’ve chosen to track the parcel, you and the recipient will receive notifications about estimated arrival times.

MyPost Business is here to help with your deliveries

From automating label creation to booking parcel pickups, MyPost Business is designed to help eCommerce businesses save time and money. 

Author

Megan Blandford

Megan Blandford is a lifestyle writer who's written for a number of businesses and publications including The Age, Sydney Morning Herald, SBS, news.com.au, Sunday Life, and more.