You can Bank@Post
With access to more than 70+ financial institutions, including our key partners ANZ, CommBank, nab, and Westpac, you’ll find it easy to manage your money locally1.
You or your small business can deposit cash and cheques2, withdraw money and make balance enquiries for free3 at participating Post Offices, including 1,800+ in country locations.
It’s our way of ensuring Australians have access to Bank@Post services. Enjoy more convenience as you get your mail, parcels, office supplies and money transactions sorted in one place.
At your local Post Office, you can
Deposit cash or cheques4
Withdraw cash4
Check your account balance4
A convenient way to handle your cash
Find out why customers in this rural Tasmanian community choose Bank@Post to manage their cash.
Read transcript
Video: A blonde woman wearing an Australia Post nametag is interviewed outside an old-fashioned wood building in a country town. Text: "Kelly Eckel, Woodbridge LPO." People chat outside the post office. A banner lists the many services available. From behind the counter, Kelly smiles at a customer. Later, she smiles and waves.
Audio: Kelly: This service opened up convenience for people in rural Tasmania and, I suppose, rural areas all over Australia, where they don't have to think about planning to go in to get their money out or doing any banking services. They can do it when they're coming in to the post office. This is a service that we're gonna be able to deliver to our customers continuously.
Video: A burly man is interviewed in a workshop. Text: "Russell Streckfuss, Storm Bay Sails." On a computer, Russel examines a graphic of a sail. He carries large parcels downstairs and into the post office. Through a gap in the tall clear screen, he also hands Kelly some cash for banking. A check-in sign with QR code is stuck to the counter. Kelly and Russel chat.
Audio: Russell Oh, Bank@Post is a really great service. I didn't know it was there for years and then Kelly just mentioned it to me. What we had been doing was heading up to Kingston, which is about...50-kilometre round trip just to go and put a deposit in the bank, which was crazy. So inefficient. And since I started using Kelly for banking at the post office, fantastic! Money goes in instantly. Shows up in the account straightaway. It's a great service.
Find your nearest street posting box
Search for nearby street posting boxes, Post Offices or other services.
Participating financial institutions
Find your participating financial institution or service below to learn which services it offers. An EFTPOS card is required for withdrawals, deposits and balance enquiries. Please ask your financial institution if your card or passbook is eligible for the Bank@Post service.
Please note: Our Post Offices cannot accept cheques issued by financial institutions that have discontinued cheque services.
Learn what the Banking Code of Practice means for you.
Additional services are offered by select financial institutions, including:
| Financial institution | Additional services |
|---|---|
| CommBank | Passbook transactions |
| NAB | Passbook transactions |
Frequently asked questions
We don't charge you fees to use Bank@Post. However, please check your account terms and conditions or ask your financial institution if they will charge you for using Bank@Post.
Our Post Offices accept cheques issued by participating banks and financial institutions that currently offer cheque services.
We cannot accept cheques issued by financial institutions that have discontinued cheque services. If a Post Office declines to accept a cheque, please speak to your financial institution about any change in cheque services that may have impacted you.
Cheques can take up to 7 business days to clear. Please refer to your financial institution for specific cheque clearance times that relate to your account.
To deposit cash or cheques, withdraw cash or complete a balance enquiry, you will need your physical EFTPOS card to complete the Bank@Post transaction.
Business barcode deposit, also known as barcoded business banking, enables business customers to make deposits using a Barcode or QR code instead of needing an EFTPOS card. Check which of our participating financial institutions offer this service. Please ask your participating financial institution for more information on how to enable barcode banking for your business.
1 Bank@Post is an agency service provided by Australia Post on behalf of more than 70 financial institutions. Bank@Post is available at participating Post Offices. Consult your financial institution for terms and conditions of the Bank@Post service.
2 Our Post Offices cannot accept cheques issued by financial institutions that have discontinued cheque services.
3 We don’t charge you fees to use Bank@Post. Please check your account terms and conditions or ask your financial institution if they will charge you for using Bank@Post.
4 Limits apply. Consult your financial institution for terms and conditions of the Bank@Post services available to you.
5 BCU a division of POLICE & NURSES LIMITED.
6 Border Bank, a division of Police Bank Ltd ABN 95087650799 AFLS/Australian Credit License 240018.
7 Great Southern Bank, a business name of Credit Union Australia Ltd.