People move. Keep your database current.
Every year, 1.14 million1 Australians move house, with around 84 per cent using our mail redirection service.
This movement could create challenges in keeping your database up to date. Our National Change of Address database, derived from our Mail Redirection Service, can help you maintain an accurate database. Simply match your customer database against ours to discover which addresses to update and suppress.
Benefits of an up-to-date database
Maximise your reach - deliver where your customers are. Save your marketing budget and reduce your 'return to sender' mail.
Support customer retention - keep in contact with your customers wherever they go.
Brand leverage - connect with our brand and grow yours as a registered data partner.
Manage risk - use current, authoritative data from a trusted source.
Two easy ways to access our data
You can access our National Change of Address database in either of the following ways:
Access data via our Data Partners
Select a software solution provider from our partner list below.
Datawash are specialists in cleaning customer address lists including the use of the Australia Post National Change of Address database (NCOA), Inactive Address file (IAF), our own advanced duplication detection services and providing Telephone Appending services.
Phone: 02 8313 9142
Email: Contact Datawash
Equifax is a global information solutions company that uses trusted unique data, innovative analytics, technology and industry expertise to power organisations and individuals around the world by transforming knowledge into insights that helps make more informed business and personal decisions.
Phone: 02 9278 7946
Email: Contact Equifax
Experian is a global leader in Address Validation.
Experian offers a range of Real-time, Batch Address Validation software and Data Cleansing services, all powered by address data from the most authoritative sources. Experian can help you improve the accuracy of your customer address data to help create business advantage.
Experian provide Real-time, Batch and Bureau Validation solutions.
- Average Address Validation response time of less than 86ms
- Integrations with SAP, Siebel, Microsoft Dynamics and Salesforce.
- Address data for over 245 countries
- Free Trials available
- 99.95% service uptime with 24/7 customer support
We can ensure your customer data is accurate across Address, Email and Phone.
Phone: 02 8907 7200
Email: Contact Experian
Web: Experian website
We work hard at FUJIFILM Data Management Solutions to ensure that mail deliverability is maximised and wastage is eliminated from the communication process. By employing a combination of solutions and techniques our clients enjoy significant postage savings.
Phone: 1300 039 367
Email: Contact FUJIFILM
Web: FUJIFILM DMS website
IVE Data Driven Communications (DDC) are a leading data-driven communications company who turn data into intelligent and personalised communications. From essential to direct mail, email, mobile, personalised video or a complete multi-channel journey, we can deliver seamlessly from a single source. If you want to turn your data into increased engagement, and ROI, get in touch.
Phone: 1800 644 442
Marketsoft provides agile data services to resolve customer data challenges, including Data Management Platforms (DMP), data quality, single customer view, data hosting, segmentation and personalisation, privacy and compliance, measuring marketing activities, and better understanding and predicting customer behaviour.
Phone: 02 9432 7414
Email: Contact Marketsoft
Web: Marketsoft website
We help charities and not-for-profits locate and engage new donors and companies find new customers using data-driven techniques and targeted marketing data.
Phone: 02 8877 0310
Email: support@tedirex.com
Web: www.tedirex.com
Access data with our software
Use our Suppress and Update application to wash your client's database. You can identify how many customers have moved and applied for a Mail Redirection service.
If you're providing this information as a service, you can offer data from the following range of options:
- Change of address - Add a new address to the database if the customer has elected to share this information.
- Deceased notification - Update customer records where an individual has passed away.
- Inactive address - This alert confirms that the customer wants to keep new address information private.
- Reconnect - An additional service that allows you to reconnect with your customers via Australia Post.
For more information or to get started, email us at apdata.help@auspost.com.au
Want to be a Data Partner?
As our partner, you can provide clients with our data solutions to complement your existing services.
1 ABS data 2019-2020 and is subject to change.