What does eParcel Contract mean?

Australia Post eParcel Contract is an annual contract that unlocks delivery, pick-up and integration options for business sending. When you send more than 2,000 domestic parcels each year, you can be an eParcel Contract customer.

Find out how eParcel Contract can help your business.

How can you become an eParcel Contract customer?

If you send more than 2,000 parcels around Australia each year, you’re eligible for eParcel Contract.

What are the benefits of eParcel Contract?

When you’re an Australia Post eParcel Contract customer, you unlock a number of benefits, including:

• Shipping rates based on your annual spend
• Free parcel pick-ups
• Access to the online Parcel Send portal to simplify how you send
• An account manager or Local Business Partner who can help you grow your business
• More integration options
• Choose the delivery speed, signature options and capture ID at the door (for deliveries in Australia)
• Send with either our standard parcel service, Express Post or international post 

Will your customers also benefit from your eParcel Contract?

eParcel Contract is designed to enhance your customers’ experience, too. 

When you’re utilising Australia Post eParcel Contract, your customers will benefit from tracking notifications, easy returns and the opportunity to customise their delivery preferences.

What can you do in the Parcel Send portal?

Every eParcel Contract customer has access to the Parcel Send portal, which helps you easily manage all your deliveries. 

You can use Parcel Send to:

• Generate shipping labels
• Book your parcel pick-ups
• Integrate with one of our eCommerce partners
• Manage your account settings