We're urging our customers to protect themselves against scams by using the free AusPost app, with new research showing Australians receive shipping or package delivery scams far more than any other scam.
According to the latest research commissioned by Australia Post, close to three-quarters (73%) of respondents indicated they have received fake delivery or package scam messages, underscoring the need to track parcels through official apps or websites.
More than a quarter (27%) of respondents admitted they had fallen victim to a scam, often resulting in a financial loss or identity theft. Of these, a small number (5%) reported they have lost more than $20,000 to scammers.
“With many people being bombarded with fake texts, emails and calls the best way for customers to stay safe from scams is by using the free AusPost app, which tracks deliveries securely.” - Group Chief Executive & Managing Director, Paul Graham
You can help safeguard our team members and customers from scams by sharing this message, and encouraging the use of the AusPost app.
