Account customers
To get started today, contact your Australia Post account manager or email us (noting your account name and number) at RPImprint@auspost.com.au.
Same trusted features. Delivered in bulk.
If your business sends important items, using our Registered Post Imprint service is a smart option.
Signature on delivery
We'll deliver to the recipient's address, get proof of ID and ask for a signature.1
Tracking and reporting
Track individual items or access data extracts on the delivery status of multiple items.2
Compensation for loss or damage
Up to $100 compensation for loss or damage, with the option of adding extra cover for a fee.3
Tracking notifications
Opt in to email and SMS tracking notifications (PDF 342kB) at no additional cost.4
Delivery confirmation
For an extra $2.95, you'll get a card, signed by the person who accepted your Registered Post letter.
Person-to-person delivery6
For an extra $6.50, we'll deliver your letter only to the person named as the addressee.
Extra cover for loss or damage4
Get cover for the specified value of your item, above the included compensation amount of up to $100. Extra cover costs $2.50 per $100 (or part thereof) of your item's specified value up to $5,000.
How Registered Post Imprint works
Registered Post items have an Article ID and a two-dimensional barcode. When the barcode is scanned, data is captured about the item as it travels through our delivery network to the recipient.
With our Imprint service, you create your own unique barcode to our specifications and print the imprint onto your envelopes. That way, each item is linked to your account, making it easy to track the status of multiple items at once.
Pricing
The charge for Registered Post Imprint includes postage to anywhere in Australia, as well as the Registered Post fee. Items are delivered according to our Regular timetable. For faster delivery you can choose Priority delivery.
Priority timetable
| Size | Weight | Barcoded residue | Unbarcoded residue |
|---|---|---|---|
| Small | Up to 125g | $7.095 | $7.290 |
| Small Plus | Up to 125g | $7.760 | $8.500 |
| Large | Up to 125g 125-250g 250-500g | $9.085 $9.510 $10.175 | $9.155 $9.990 $10.410 |
Regular timetable
| Size | Weight | Barcoded residue | Unbarcoded residue |
|---|---|---|---|
| Small | Up to 125g | $6.475 | $6.555 |
| Small Plus | Up to 125g | $6.985 | $7.510 |
| Large | Up to 125g 125-250g 250-500g | $8.100 $8.695 $9.360 | $8.155 $9.225 $9.770 |
Delivery timetables
Registered Post Imprint may be sent via either Regular or Priority speed. Please see the following delivery timetable:
Getting started
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New customers
Don't have an account? No problems. You can open a Business Credit Account and get started with Registered Post Imprint in no time.
Sending smaller volumes?
Registered Post labels come in singles or boxes of 50, while prepaid envelopes are available individually or in packs of 10.
Letters Lodgement Correction Fee
Acceptance staff at the lodgement facility will perform an inspection to determine if a lodgement satisfies the conditions of the service. If articles within a lodgement do not satisfy the conditions of the service, you may be charged a Letters Lodgement Correction Fee.
A fee will be charged when articles are;
- lodged without a mailing statement or other required lodgement documentation
- lodged with an incorrect mailing statement or lodgement document
- incorrectly prepared or presented according to the service guidelines.
For more information go to auspost.com.au/fees-and-charges-explained
Need help?
If you have any questions about Metered/Imprint Mail, call us on 13 11 18 or email us.
1 If the recipient is not home, the article will be taken to the nearest Post Office, and we’ll leave a card or send a digital notification for the recipient to collect the article. If the address on the article is a PO Box number, we’ll leave a card or send a digital notification for the recipient to pick up and sign for the article at the nearest Post Office. A return address is a condition of lodgement for all Registered Post articles.
2 The number of tracking scans will vary depending on how and where the envelope is lodged, processed and delivered. The envelope may receive a tracking scan: at a processing facility, if processed by automated mail processing equipment; or on delivery, where a tracking scan can be captured. Delivery status reporting is only available to Registered Post Imprint customers where articles use 2D barcodes.
3 Additional charges apply. Extra Cover provides you with cover for the specified value of your item (up to $5000) if your item is lost or damaged while being carried by Australia Post. Learn more about Extra Cover. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our service nor the purchase of Extra Cover limits any rights or remedies you may have under the Australian Consumer Law.
4 Tracking notifications are only available to Registered Post Imprint customers where the articles meet the latest Registered Post Imprint specifications (PDF 720kB) and are lodged correctly via e-LMS.
5 We’ll deliver person-to-person articles to the addressee except where:
• The addressee is a minor (in that case we’ll deliver it to a parent or guardian)
• The addressee has given us prior written authority to deliver the item to another nominated person
• It’s impractical for us to deliver to the addressee (at our discretion
6 Unbarcoded includes incorrectly barcoded, incorrectly formatted and non-machineable articles.