1. Sit
When your Postie approaches your property, sit your dog safely in a place where they are contained.
2. Stay
Make sure it’s somewhere they stay, while your Postie delivers your parcel.
3. Secure
Keep your dog secure behind your door or gate until your Postie has left your property.
Why PAWS for delivery?
With online shopping booming, we’re delivering more parcels than ever!
That means our Posties aren’t just stopping at the letterbox—they often need to go through gates and up to front doors to drop off deliveries.
This also means they’re coming across more dogs, and unfortunately, not every encounter is a friendly one.
This is why we are asking dog owners to PAWS, and follow the sit, stay and secure steps to help keep everyone safe.
Read transcript
Video: A Postie walks down the street wearing high visibility Australia Post uniform. They turn into a house and ring the doorbell. A banner stating PAWS for delivery remains on screen accompanied by a dog paw print. Audio: At Australia Post, we love delivering for our communities. Unsecured dogs remain a hazard for Posties. With the three PAWS for Delivery steps, you can help to keep your deliveries safe.
Video: A man looks at the Postie through the window next to their front door. The turn around and go back into their house. A black and white dog appears on screen and the man signals to their dog to sit on the dog bed. The word “Sit” appears on a banner.
Audio: When your Postie approaches, sit your dog safely in a contained place
Video: Once the dog has sat down, the man closes the door leaving the dog in the room. A close up of the dog staying in the room as the work “Stay” appears on a banner. Audio: When your Postie approaches, sit your dog safely in a contained place Video: The man goes back to the door and collects his parcel from the postie. The word “Secure” appears on a banner.
Audio: Make sure it’s somewhere they can stay while your Postie delivers your parcel. Keep your dog secure behind your door or gate until your Postie has left your property.
Video: The postie leaves and the man closes the door. The man then goes back to the room and opens the door to let his dog out. The dog walks out of the room wagging his tail.
Audio: Together, we can keep deliveries safe for all. Let’s PAWS for Delivery.
Video: The video ends with a red background covering the screen with an Australia Post logo in white.
Other ways that you can make deliveries safe
- Know when to expect your delivery: Download the AusPost app to receive two-hour delivery notifications.
- Prepare for delivery: Plan ahead for where and how you can secure your dog when deliveries occur.
- Consider one of our free collection points: If there is no secure place for your dog at home, consider redirecting your parcel to one of our free 24/7 Parcel Lockers or your local Post Office.
- Keep safe in public: Keep your dogs on a leash on the street, and at a safe distance from a Postie.